I had ordered some seafood from this company as a gift to my friend in PA before Christmas…the weather was so bad that the package did not arrive on time and all the food spoiled when it was delivered. I let Custom Seafoods know and sent pics of what the package looked like upon opening and they rectified the issue right away. The replaced package arrived on time with no delays and my friend and her family were able to eat halibut and king crab for the first time over Christmas. They were thankful and so was I. Thanks again Custom Seafoods. I will definitely be purchasing from you in the future!